My Profile

Sign in to manage orders, tracks, and vouchers.

Sign In
Shop Categories

Returns & Refunds Policy

Transparent, simple, and reliable policies for your satisfaction.

Instant Return at Delivery Time

To guarantee absolute peace of mind, all returns and refunds must be initiated and completed instantly at the time of delivery. Please inspect your items thoroughly while our delivery executive is present.

Valid Return Conditions

Returns are accepted and eligible for full instant refund under the following strict conditions:

  • 1

    Damaged Product

    Physical damage, broken parts, or defect upon unboxing.

  • 2

    Different / Wrong Product

    Received a wrong model, incorrect size, or different color from what was ordered.

Invalid Return Conditions

To keep our logistics efficient and offer you the lowest possible prices, we cannot accept returns for:

  • 1

    Change of Mind

    Deciding you no longer want the product, or preferring another style after delivery.

  • 2

    Post-Delivery Requests

    Claims raised after the delivery executive has left your premises.

How the Process Works

Step 1

Inspect Product

Open and check the product thoroughly when it arrives.

Step 2

Verify Defect

If damaged or incorrect, immediately inform the delivery agent.

Step 3

Instant Refund

The delivery agent takes it back and an instant refund/cancellation is triggered.